Privacy Policy
GENERAL PROVISIONS
1.1. MB "Lucenta" (hereinafter - the "Company") respects the right to privacy of all its customers (buyers), including visitors to the Company's website https://sviesoscentras.lt/ (hereinafter - the "Website") (hereinafter - the "Clients"), and undertakes to ensure the protection of their personal data and the protection of their rights as data subjects.
1.2. This Privacy Policy governs the basic principles and procedures for the collection, processing and storage of personal data of the Company's customers (including visitors to the Website).
1.3. By using the Company's Website, as well as by ordering goods and providing the Company with your personal data, you agree to the provisions of this Privacy Policy (except for data processing activities that will require your separate consent). Customers are considered to be familiar with the Privacy Policy when they check the “tick” box below the text of this policy when registering on the Website / Customer System. The Privacy Policy may be re-viewed at any time on the Website.
1.4. When processing your personal data2016 April 27 Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and repealing Directive 95/46 / EC (hereinafter “the Regulation”) - “ADTAĮ”), the provisions of the Law on Electronic Communications of the Republic of Lithuania (hereinafter - “ERĮ”) and other directly applicable legal acts regulating the protection of personal data, as well as instructions of data protection supervisory authorities (in Lithuania - the State Data Protection Inspectorate).
WHAT TERMS ARE USED?
2.1. Personal data means any information relating to an identified or identifiable physical person (data subject); "identifiable natural person" means a person who can be identified, directly or indirectly, in particular by an identifier such as name, personal identification number, location and internet identifier or by one or more physical identifiers of that natural person, characteristics of physiological, genetic, mental, economic, cultural or social identity.
2.2. Data subject - a physical person - a customer of the Company (including visitors to the Website) whose personal data is collected by the Company.
2.3. "Data subject's consent" shall mean any freely given specific and unambiguous expression of the will of the duly informed data subject, either in a statement or in an unambiguous manner, in which he or she consents to the processing of personal data concerning him or her.
2.4. "Processing" means any operation or sequence of operations carried out by automated or non-automated means on personal data or personal data sets, such as collection, recording, sorting, systematisation, storage, adaptation or modification, retrieval, access, use, disclosure by transfer, distribution or otherwise making them available, as well as collating or merging them with other data, restricting, deleting or destroying them.
2.5. "Processor" means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.
2.6. Data controller - MB "Lucenta", Company established under the laws of the Republic of Lithuania, code 304766387, registered office at Vydūno st. 38A K1-100, LT-74112 Jurbarkas, Republic of Lithuania, data on which is collected and stored in the Register of Legal Entities.
2.7. A cookie is a small piece of textual information that is automatically generated while browsing the Website and stored on your computer
2.8. Direct marketing is the activity of offering goods and / or asking individuals for their opinion on the goods or services offered by post, telephone or other direct means.
WHAT DATA DO WE COLLECT YOUR PERSONAL INFORMATION?
3.1. The Company collects and further processes the following personal data of yours, which you provide when registering and / or ordering goods on the Website or ordering goods in another way: name, surname, address, e-mail. postal address, telephone number, details relating to the delivery of the goods, such as the goods and their order details, invoice numbers, invoicing, payment details, information on consent and non-consent to the processing of personal data for direct marketing purposes, passwords, any other data that you provide in addition on your own initiative when registering and / or ordering goods.
3.2. 3.1. Your personal data referred to in point 10 is stored during the period of the Company and your cooperation (during the execution of orders) and for XNUMX (ten) years from the end of this period.
3.3. The Company collects and further processes the following personal data of you, which you indirectly provide when registering and / or ordering services on the Website, ie this data is automatically collected from your computers and / or mobile devices when you connect to the Website: login IP addresses and times, the browser used by the user and its version, the websites you visited before accessing our Website, data on the use of the services, such as data collected using cookies and similar technologies related to web browsing, etc.
3.4. 3.3. Your personal data specified in point XNUMX is stored during the period of cooperation between the Company and you (during the provision of services) and, depending on the data, until one year from the end of this period. These data may be stored for a longer period if there are other legal bases for such storage period.
WHAT ARE THE PURPOSES OF PROCESSING YOUR PERSONAL DATA?
4.1. The Company processes the above-mentioned personal data for the following data processing purposes: processing and administration of purchase (order) of goods, identification of the Company's customers in the Company's information systems, registration on the Website and logging in to your account, management of accounting documents related to ordering services, contacting you for direct marketing purposes (only with the prior consent of the data subjects).
HOW DO WE PROCESS YOUR PERSONAL DATA?
5.1. We ensure that your personal data will be: processed lawfully, fairly and transparently, collected for specified, explicit and legitimate purposes and not further processed in a way incompatible with those purposes, adequate, relevant and only necessary for the purposes for which they are processed (data reduction principle applies), accurate and, where necessary, kept up to date (accuracy principle applies), processed in such a way as to ensure adequate security of personal data through appropriate technical and organizational measures, including protection against unauthorized or unlawful processing loss, destruction or damage (integrity and confidentiality principles apply).
WHAT RIGHTS OF ENTITIES DO YOU HAVE?
6.1. You have the following data subject rights, which we will implement upon receiving your request (by e-mail [email protected]; by sending by mail, address Savanoriu PR. 172-74, LT-44149 Kaunas) and after you have properly confirmed your identity: get acquainted with your personal data and how they are processed, demand the correction of inaccurate personal data related to you, as well as demand that your incomplete personal data be supplemented, demand that the Company delete personal data related to you , if: a. they are no longer necessary to achieve the purposes for which they were collected or otherwise processed, b. You withdraw your consent, and there is no other legal basis for processing your personal data, c. personal data were processed illegally, d. on other grounds established in the Regulation; demand that the Company restrict the processing of your personal data, receive personal data related to you that you have provided to the Company in a systematized, commonly used and computer-readable format, object to the processing of personal data related to you (e.g. for direct marketing or other) .
6.2. We inform you that if you believe that your rights as a data subject have been violated, you can file a complaint with the State Data Protection Inspectorate. You can find more information about the State Data Protection Inspectorate and the handling of complaints here: https://www.ada.lt/
HOW DO WE PROCESS PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING?
7.1. Only with your prior consent and in accordance with the provisions of the ERĮ, ADTAĮ and the Regulations, we will send you the Company's newsletters by e-mail. mail and / or inquire about the quality of existing services.
7.2. We process the following personal data of yours for direct marketing purposes: name, surname, e-mail address.
7.3. Your personal data is stored for direct marketing purposes until you opt out of receiving direct marketing communications.
TO WHOM DO WE PROVIDE YOUR PERSONAL INFORMATION?
8.1. Access to your personal data by company employees is granted only if it is necessary to perform their duties and only if the employee undertakes to observe the requirement of confidentiality.
8.2. The Company may provide your personal data to: data controllers who provide services to the Company and process your personal data law enforcement authorities, where there is a legal basis, to other third parties with your consent.
8.3. We use only those data controllers who ensure that the appropriate technical and organizational measures are implemented in such a way that the data processing complies with the requirements of the Regulation and that your rights as data subjects are protected.
8.4. We note that the above processors have the right to process your personal data only in accordance with our instructions.
8.5. The data controller will not use another data processor without the prior specific or general written permission of the Company (data controller).
8.6. Your personal data may also be provided in response to official requests from public authorities and the court, but only after verifying the legality of these requests.
WHAT COOKIES DO WE USE?
9.1. In order to ensure that you can browse the Website more conveniently and efficiently and provide you with useful suggestions, we use the following Cookies on the Website: "consent" (confirmation of agreement with the website privacy policy), "_ga", "_gat", "_gid" (Google Analytics statistics information).
WHAT LINKS DO WE PROVIDE ON THE WEBSITE?
10.1. The Website may contain links to third party websites, legislation, as well as links to social networks (possibility to share the content of the Website on social networks Facebook and Instagram). It should be noted that the third party websites linked to the Website are subject to the privacy policies of those websites and the Company assumes no responsibility for the content of the information provided on these websites, their activities or the provisions of their privacy policies.
